The protest, marking the start of a series of mobilizations called by CSIF, UGT, CCOO, and CIG, aims to demand compliance with signed agreements and denounce the harm caused by staff shortages to citizen services. According to the organizations, waiting times for appointments can reach a month, and for the resolution of the Minimum Vital Income, up to a year.
Union confederations point to the breach of agreements and the absence of real progress on essential issues such as administrative reorganization, job coverage, staff stabilization, and rejuvenation. They also criticize the lack of action in staff mobility, remote work, training, occupational risk prevention, and professional development.
CSIF warns that the progressive deterioration of working conditions and the increase in workloads are due to an aging workforce and insufficient staff nationwide. One-third of the 31,000-strong workforce remains vacant, and it is estimated that within five years, up to 50% of professionals could be of retirement age.
The origin of these protests, according to CSIF, lies in the lack of effective development of the agreement dated May 16, 2023, signed by the State Secretariat for Social Security and Pensions and the Undersecretariat for Inclusion, Social Security, and Migrations. They also denounce the non-compliance with modernization measures for the Social Security administration since the agreement of November 29, 2018, and the adaptation of working hours to 35 weekly hours.
The union organizations will continue their mobilizations until the Ministry of Inclusion, Social Security, and Migrations takes the necessary decisions to fulfill the signed agreements, thereby defending working conditions and a better Social Security system for citizens.
