The investigation began after the victim reported the incident in Alicante, having received a supposed notification from their bank warning of a €15,000 transfer. The message included a contact phone number, which the victim called due to the generated doubt.
A person claiming to be an employee of their bank answered the call. According to the report, the supposed manager assured the victim that an irregular operation had been detected in their account and that, to resolve the issue and protect their money, they needed to provide their access credentials.
Convinced they were taking legitimate action, the victim provided the requested details. However, after the call ended, they discovered that a €30,000 transfer had been made from their account to an unknown bank account, realizing they had fallen victim to a scam.
The officers investigating the case conducted various inquiries to identify the account holder who received the money. These investigations led to the location and arrest of a man for his alleged involvement in a fraud offense. The police proceedings were then sent to the Alicante court.
The National Police remind the public that the fake bank manager scam involves identity theft of bank employees through phone calls, SMS messages, or emails. Scammers typically warn of a false security incident or suspicious account activity to create urgency and trick victims into providing credentials, verification codes, or authorizing fraudulent transactions.
