This distinction, granted by Bureau Veritas, comes at a significant time for the center, which has been linked to the municipality's history for four decades, providing care to various generations of elderly residents.
Obtaining the seal is the result of a rigorous review and evaluation process of all the center's internal protocols and programs. The residence passed internal audits and an external evaluation where both documentary management and direct resident care were analyzed.
“"This recognition is the result of the hard work and dedication of the center's human team. The Santa Marta Residence is consolidating its position as a care benchmark both in the city and in the Valencian Community."
The residence's management has expressed that the ISO 9001:2015 certification represents both pride and responsibility, reflecting the center's commitment to offering professional, safe, and user-centered care. Furthermore, it has been announced that work will continue on new lines of improvement, including staff training in Person-Centered Care and future certification as a restraint-free center.
