BuddyBeam was born in Tarragona with a clear idea: to make the interaction between people and artificial intelligence as natural as talking to another person.
After more than 18 months of development, the Spanish startup has built its own platform that combines conversational artificial intelligence, voice synthesis, real-time facial animation, and integration with business systems to create digital employees capable of serving customers, assisting in purchase processes, answering queries, and executing actions within a company's applications.
One of the main differentiating elements of BuddyBeam is that the technology has been developed entirely by the company. Unlike other solutions that rely on external platforms to offer these types of experiences, BuddyBeam runs its entire infrastructure on its own servers located in Tarragona, allowing the company to maintain complete control over performance, platform evolution, and data handling.
The company offers its solutions both for businesses that wish to incorporate digital employees into their internal processes and for organizations looking to improve the experience of their end customers, adapting each project to the specific needs of each organization.
The platform allows for different levels of implementation. From solutions based on a knowledge base self-managed by the client to fully customized projects, where models are trained and optimized to respond more accurately to specific use cases for each company.
In addition to conversing naturally with users, digital employees can browse web pages, present products or services, consult corporate information, access business systems, and interact with business applications to execute actions in real-time.
BuddyBeam believes that artificial intelligence should not be limited to answering questions, but should become a new interface capable of collaborating with people and businesses in a much more natural, useful, and efficient way.
In this new phase, the company is looking for a business with which to jointly develop a high-impact real-world use case. The goal is to validate the technology in a business environment, measure its impact, and build a solution that serves as a reference for future implementations.
Companies interested in exploring how a digital employee can add value to their organization can contact BuddyBeam via email at jorge.macias@buddybeam.app.
