The incident dates back to July 9, 2022, when Pedro A.dG.M. suffered a faint followed by several convulsions at his home in Playa de San Juan, Alicante. His family contacted 112 multiple times, but the initial emergency units, a Basic Life Support (SVB) and an Advanced Life Support with nurse (SVAe), arrived without a doctor.
It was not until 11:54 AM, almost an hour after the first call, that an Advanced Life Support unit with a doctor arrived. Despite resuscitation efforts, the man died of a heart attack. The family, represented by lawyer Raquel Sánchez Navarro, denounced the lack of doctors and the CICU coordinator's decision not to immediately transfer the patient to the hospital, which was only five minutes away.
Had immediate action been taken following the respective protocols, the final outcome could have been avoided.
Technical reports concluded that the "lack of sufficient resources in the healthcare system" caused a delay in care, and that the Public Health Service did not act in accordance with lex artis ad hoc. The compensation of 59,998.55 euros, set by the Department, is one-fifth of the 294,292.71 euros requested by the family, based on the probability of survival in similar cases.
