Complaints of Long Waits in Dermatology and Maxillofacial at Elche General Hospital

Patients report delays of over a year in key services, while the hospital management denies the widespread nature of these delays.

Generic image of a hospital corridor, with soft, sterile lighting, empty and quiet, suggesting waiting and medical environment.
IA

Generic image of a hospital corridor, with soft, sterile lighting, empty and quiet, suggesting waiting and medical environment.

The Elche General University Hospital is once again under scrutiny due to patient complaints about long waiting times in services such as Dermatology and Maxillofacial Surgery, although the hospital management denies the generality of these delays.

Waiting lists are once again putting the Elche General University Hospital in the spotlight, this time due to new patient complaints about delays in services such as Dermatology and Maxillofacial Surgery. These are in addition to the recent precedent of Traumatology, where the Ministry of Health itself acknowledged waits of more than two years for surgical procedures.
In response to these complaints, sources from the hospital management maintain that the actual waiting times do not correspond to the figures reported by some users, who speak of more than a year. They refer specific and "isolated" cases to the SAIP, the Patient Care and Information Service of the Ministry of Health.
The latest known complaint comes from a patient who claims to have experienced how, in external Dermatology consultations, she requested an appointment and was told that they could not give her a date because the service's waiting list exceeded a year and a half. According to this testimony, she was advised to go to the SAIP to file a complaint, as there was no capacity to take on more patients.

"The hospital management denies that this is the actual waiting time and emphasizes that, in the case of individualized situations, each specific file must be analyzed."

the hospital management
Official data published by the Ministry of Health for December 2025 reflect an average surgical delay in Dermatology of 77 days across the Valencian Community. In the case of the Elche General University Hospital, this delay is 276 days, with a total of 4 patients on the surgical list: one with a wait of 0 to 90 days and three with more than 180 days.
The second complaint concerns the Maxillofacial Surgery service. A citizen claims that their child has been waiting approximately one year for a surgical intervention. The hospital management denies that the general delay of the service is longer than one year, although it states that it cannot assess the specific situation without knowing the file and again refers the user to the SAIP as the appropriate channel for complaints or reviewing individualized cases.