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Sagunt Residence Staff Request Security Amidst Aggression Concerns

Management rejected the proposal to hire security, citing potential damage to the center's image, according to CC OO.

Generic image of a residential care facility in a Mediterranean setting.
IA

Generic image of a residential care facility in a Mediterranean setting.

Staff at the Sagunt residence submitted 43 signatures requesting security personnel due to an "unsustainable" situation of workplace insecurity and repeated aggressions.

A portion of the staff at the Sagunt residence, where CC OO has reported "physical, psychological, and sexual aggressions" by some users against workers, collected 43 signatures a few weeks ago. The aim was to request the hiring of security personnel capable of deterring and preventing violent behavior.
The written request, submitted on May 27th to the center's management, denounced a situation of workplace insecurity described as "unsustainable." The staff are reportedly working "in a context of repeated workplace violence that has already been reported to the Labor Inspectorate," where "personnel suffer physical and sexual aggressions on a regular basis, without current preventive measures proving effective in avoiding them."
The document alluded to the "violent" aggression suffered by a female worker on May 12th and maintained that it "does not constitute an isolated incident, but confirmation that the center lacks the necessary organizational and security resources to manage the profile of current users, especially in critical units" such as those for behavioral disorders or mental illness.
The text recalled that the Law on Prevention of Occupational Risks "recognizes the right of workers to effective protection against risks arising from their professional activity," and appealed to the obligations outlined in the sector's collective agreement regarding worker protection. The signatories described "a state of generalized fear, anxiety, and apprehension among the staff" due to the fear of further aggressions.
They requested the permanent presence of professional security personnel 24 hours a day to "deter violent conduct and act preventively against incipient aggression." They also called for an urgent review of the occupational risk assessment and staffing ratios, considering that "the current lack of personnel prevents a safe response to these situations," and requested "the implementation of real and effective protocols for dealing with aggression and harassment."
According to CC OO, management dismissed the idea of hiring security during a conversation with the committee president, "alleging potential damage to the center's image." "It was 43 signatures out of a staff of about 150 people. Having 43 people tell you they are going to work in fear due to problems that need urgent solutions is not trivial," stated the union, which believes hiring security personnel would help de-escalate tensions, "as has been successfully seen in health centers."

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